:root{--ink:#203a33;--muted:#7b8983;--green:#173e33;--lime:#b6ed84;--paper:#f5f6f1;--line:#e7ebe4;--white:#fff;--shadow:0 12px 45px #18382d08;font-family:Inter,"Segoe UI",Arial,sans-serif;font-synthesis:none;color:var(--ink);background:var(--paper)}
*{box-sizing:border-box}body{margin:0}button,input,textarea,select{font:inherit}button{cursor:pointer}button:disabled{opacity:.45;cursor:not-allowed}button,input,textarea,select{outline-offset:4px}button:focus-visible{outline:2px solid #52864c}a{color:inherit}h1,h2,h3,p{margin:0}button{border:0}input,select,textarea{min-width:0}textarea{resize:vertical}strong{font-weight:600}.icon{width:21px;height:21px;flex-shrink:0}.brand{display:flex;align-items:center;gap:11px;font-size:24px;font-weight:700;letter-spacing:-1px}.brand img{width:40px;height:40px}.brand-light{font-weight:350}.eyebrow{font-size:10px;letter-spacing:2px;font-weight:650;color:var(--muted)}.button{display:inline-flex;align-items:center;justify-content:center;gap:10px;border-radius:10px;padding:13px 18px;font-size:12px;font-weight:600;transition:background .16s,transform .16s}.button:hover:not(:disabled){transform:translateY(-1px)}.primary{background:var(--green);color:white}.primary:hover{background:#285641}.secondary{background:#eef3e9;color:var(--green);border:1px solid #e0e7dc}.ghost{background:transparent;color:#6c7d74}.small{padding:8px;font-size:11px}.wide{width:100%}.icon-button{background:transparent;color:inherit;display:grid;place-items:center;width:32px;height:32px;border-radius:8px}.icon-button:hover{background:#ffffff18}.avatar{width:43px;height:43px;background:#e9eedc;color:#526940;border-radius:15px;display:inline-flex;align-items:center;justify-content:center;font-size:13px;font-weight:650;flex-shrink:0}.avatar.dark{background:#36574c;color:#d8e6d5}.avatar.tiny{width:29px;height:29px;border-radius:10px;font-size:10px}.avatar.large{width:64px;height:64px;font-size:21px;border-radius:23px}.muted{font-size:12px;line-height:1.6;color:var(--muted)}.subtle{color:#98a39b;font-size:11px}.form-error{font-size:12px;color:#a54242;min-height:18px}.form-stack{display:flex;flex-direction:column;gap:20px}.form-stack label,.login label{display:flex;flex-direction:column;gap:9px;font-size:12px;font-weight:600}.form-stack input,.form-stack textarea,.form-stack select,.login input{border:1px solid #dfe6dc;border-radius:9px;padding:13px 14px;background:#fff;color:var(--ink);font-size:13px}.form-stack textarea{line-height:1.65}.form-stack input:focus,.form-stack textarea:focus,.form-stack select:focus,.login input:focus{outline:2px solid #bbd5ad}.login{display:grid;grid-template-columns:1.05fr 1fr;min-height:100dvh}.login-story{background:#153d32;color:#fff;position:relative;overflow:hidden;padding:42px 56px;display:flex;flex-direction:column;justify-content:space-between;min-height:730px}.login-story:after{content:'';position:absolute;width:500px;height:500px;bottom:-240px;right:-180px;border:1px solid #bed8a325;border-radius:50%;box-shadow:0 0 0 90px #bed8a308}.story-copy{padding-top:70px;position:relative;z-index:1}.story-copy .eyebrow{color:#b9d2bf}.story-copy h1{font-weight:450;font-size:clamp(40px,4vw,66px);line-height:1.14;letter-spacing:-2.5px;margin:25px 0}.story-copy 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span{color:#b5cbbb}.login-form{display:flex;flex-direction:column;align-items:center;justify-content:center;padding:50px;position:relative;background:#fafbf8}.login-content{width:100%;max-width:360px}.login-content h2{font-size:32px;letter-spacing:-1px;font-weight:550;margin:18px 0 12px}.login-content>p{font-size:13px;color:var(--muted)}.login-content form{margin-top:38px;display:flex;flex-direction:column;gap:23px}.login-content .button{padding:16px}.login-content .button .icon{margin-left:auto}.login-foot{display:flex;align-items:center;justify-content:center;gap:7px;margin-top:24px;color:#89978c;font-size:10px}.login-foot .icon{width:15px;height:15px}.login-form footer{position:absolute;bottom:30px;font-size:10px;color:#8c978e}.mobile-brand{display:none}.workspace{display:flex;height:100dvh;min-height:600px}.sidebar{width:226px;flex-shrink:0;background:#153c32;color:#d7e3db;padding:30px 20px 22px;display:flex;flex-direction:column}.sidebar .brand{color:white;margin:0 8px}.sidebar 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i,.small-dot{width:6px;height:6px;background:#86bb64;border-radius:50%}.connection.offline{color:#ac7447}.today{color:#7d897f;padding-left:23px;border-left:1px solid var(--line)}#page{padding:29px 34px 26px;min-height:0;flex:1;display:flex;flex-direction:column;overflow:auto}.page-title{display:flex;align-items:center;justify-content:space-between;gap:18px;margin-bottom:25px;flex-shrink:0}.page-title h1{font-size:29px;font-weight:600;letter-spacing:-1px;margin:9px 0 7px}.title-dot{color:#8bc265}.page-title p{font-size:11px;color:var(--muted)}.stats{display:grid;grid-template-columns:repeat(3,1fr);gap:16px;margin-bottom:24px;flex-shrink:0}.stat{background:white;border:1px solid var(--line);border-radius:12px;padding:17px;display:flex;gap:14px;align-items:center}.stat-icon{background:#f1f5ec;border-radius:12px;display:grid;place-items:center;width:42px;height:42px;color:#6c8660}.stat small{font-size:10px;color:#869185;display:block;margin-bottom:8px}.stat 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h2{font-size:13px;margin-bottom:7px}.chat-state{font-size:9px;color:#7fa75f}.channel-label{margin-left:auto;font-size:8px;letter-spacing:1px;color:#9ba492;display:flex;align-items:center;gap:7px}.channel-label .icon{width:15px;height:15px}.chat-messages{overflow:auto;min-height:0;flex:1;padding:0 25px 20px;background:radial-gradient(ellipse at bottom right,#f6f8f130,transparent)}.chat-date{display:flex;justify-content:center;align-items:center;margin:22px 0 13px;color:#9ca792;font-size:9px}.chat-date span{padding:5px 12px;background:#f6f8f1;border-radius:20px}.chat-intro{display:flex;justify-content:center;align-items:center;gap:5px;font-size:8px;color:#a6afa0;margin-bottom:28px}.chat-intro .icon{width:11px;height:11px}.message-row{display:flex;align-items:flex-end;gap:8px;margin-bottom:21px;animation:appear .2s ease-out}.message-row.own{justify-content:flex-end}.message-block{max-width:82%;min-width:70px}.message-author{display:block;font-size:9px;color:#7f8f79;margin:0 0 6px 2px}.message-author>span{color:#a5af9d;font-size:8px}.own .message-author{text-align:right}.bubble{font-size:12px;line-height:1.7;padding:12px 15px;border-radius:12px 12px 12px 3px;background:#f0f3e9;color:#40523b;overflow-wrap:anywhere;white-space:normal}.own .bubble{border-radius:12px 12px 3px 12px;background:#224c3b;color:#f6fbf1}.message-time{display:flex;align-items:center;gap:4px;color:#a0ad96;font-size:8px;margin-top:6px}.own .message-time{justify-content:flex-end}.message-time .icon{width:11px;height:11px}.composer{margin:0 20px;display:flex;align-items:center;gap:10px;border:1px solid #e1e8db;border-radius:11px;padding:9px 10px 9px 14px;background:#fbfcf8}.composer textarea{border:0;outline:none;resize:none;font-size:11px;line-height:1.6;min-height:25px;max-height:95px;background:transparent;flex:1;color:var(--ink);padding:4px 0}.send-button{border-radius:9px;background:var(--green);color:var(--lime);width:35px;height:35px;display:grid;place-items:center}.send-button .icon{width:18px;height:18px}.composer-foot{display:flex;justify-content:space-between;color:#a3ad9a;font-size:8px;padding:11px 22px 17px;gap:10px}.activity{min-height:30px;padding:0 25px 9px;display:flex;align-items:center;gap:8px;color:#8b9a80;font-size:9px}.typing{display:inline-flex;gap:4px;align-items:center;background:#eef3e7;border-radius:9px;padding:8px 10px}.typing i{display:block;width:4px;height:4px;background:#7c9d62;border-radius:50%;animation:bounce 1.15s infinite}.typing i:nth-child(2){animation-delay:.15s}.typing i:nth-child(3){animation-delay:.3s}.unavailable{display:flex;gap:6px;align-items:center;color:#ab744f;font-size:10px;overflow-wrap:anywhere}.unavailable .icon{width:14px;height:14px}.details{width:249px;flex-shrink:0;border-left:1px solid var(--line);padding:23px 20px;overflow:auto;background:#fcfdf9}.details-heading{font-size:11px;font-weight:600}.client-profile{text-align:center;margin:27px 0}.client-profile h3{font-size:14px;margin:13px 0 8px}.detail-section{padding:20px 0;border-top:1px solid var(--line)}.detail-section .eyebrow{font-size:8px;letter-spacing:1.3px}.assigned{display:flex;align-items:center;gap:9px;font-size:10px}.detail-section .assigned{margin-top:14px}.detail-section>p{font-size:10px;line-height:1.9;color:#839079;margin-top:11px}.auto-card{display:flex;align-items:center;gap:8px;margin-top:15px}.auto-card>.icon{color:#87a465;width:17px}.auto-card strong{display:block;font-size:10px}.auto-card small{display:block;font-size:8px;color:#94a18b;margin-top:5px}.toggle{margin-left:auto;width:28px;height:17px;border-radius:20px;background:#d5dece;padding:3px}.toggle i{display:block;background:white;width:11px;height:11px;border-radius:50%;box-shadow:0 1px 3px #0002;transition:transform .2s}.toggle.on{background:#779f55}.toggle.on i{transform:translateX(11px)}.detail-section .detail-help{font-size:9px;margin:17px 0}.detail-section .button{font-size:9px;padding:10px 6px;margin-top:8px}.detail-section .button .icon{width:14px;height:14px}.empty{margin:auto;text-align:center;padding:45px 25px}.empty-icon{display:grid;place-items:center;background:#f0f5e8;border-radius:24px;width:70px;height:70px;color:#88a56b;margin:0 auto 24px}.empty-icon .icon{width:31px;height:31px}.empty h2{font-size:18px;letter-spacing:-.4px;margin-bottom:12px;font-weight:550}.empty p{font-size:12px;color:#8e9c84;margin-bottom:24px}.list-empty{padding:35px 20px;text-align:center;color:#a0ad93}.list-empty .icon{margin-bottom:18px}.list-empty strong{display:block;font-size:12px;color:#6e8260}.list-empty p{font-size:11px;line-height:1.8;margin-top:12px}.details-empty{font-size:11px;line-height:2;color:#6e8260}.details-empty span{font-size:10px;color:#9aab8a}.panel{background:white;border:1px solid var(--line);border-radius:14px;box-shadow:var(--shadow);padding:24px}.panel-title{display:flex;align-items:center;justify-content:space-between;gap:15px;margin-bottom:23px}.panel-title h2{font-size:15px;font-weight:600}.panel-title p{font-size:11px;line-height:1.6;color:var(--muted);margin-top:7px}.panel-title>.icon{color:#85a56c}.settings-grid{display:grid;grid-template-columns:1fr 1.3fr;gap:20px;align-items:start}.prompt-panel{grid-column:2;grid-row:1/span 2}.timing-panel{grid-column:1}.two-fields{display:flex;gap:14px}.two-fields label{flex:1}.two-fields input{width:100%}.typing-preview{display:flex;align-items:center;gap:10px;font-size:11px;color:#8d9e80;border:1px dashed #dde7d3;border-radius:9px;padding:12px}.settings-actions{grid-column:1/-1;display:flex;align-items:center;justify-content:flex-end;gap:20px;font-size:11px;color:#6a8e52}.worker-status{display:flex;align-items:center;gap:8px;color:#73975a;font-size:11px}.worker-status.warning{color:#b48a55}.worker-status .icon{width:16px;height:16px}.diagnostic{font-size:11px;line-height:1.8;overflow-wrap:anywhere;color:#657d51}.table-wrap{overflow:auto}table{border-collapse:collapse;width:100%;font-size:11px;white-space:nowrap}th{font-size:8px;color:#8e9d80;font-weight:500;letter-spacing:1px;text-align:left;border-bottom:1px solid var(--line);padding:0 15px 15px}td{border-bottom:1px solid #eff2ea;padding:17px 15px}tr:last-child td{border-bottom:0}dialog{border:1px solid var(--line);border-radius:19px;box-shadow:0 30px 100px #08221c35;padding:29px;width:480px;max-width:calc(100% - 30px);max-height:90dvh;color:var(--ink);animation:appear .2s}dialog::backdrop{background:#092d2455;backdrop-filter:blur(4px)}.modal-heading{display:flex;align-items:start;justify-content:space-between;gap:20px;margin-bottom:25px}.modal-heading h2{font-size:21px;letter-spacing:-.5px}.modal-heading p{font-size:11px;color:var(--muted);margin-top:9px;line-height:1.6}.modal-heading .icon-button{font-size:24px;line-height:1;background:#f3f5ef}#toast{position:fixed;bottom:30px;left:50%;transform:translate(-50%,15px);opacity:0;pointer-events:none;z-index:100;background:#173e33;color:white;border-radius:11px;padding:15px 22px;font-size:12px;box-shadow:0 8px 35px #173e3340;transition:.2s;max-width:90%;text-align:center}#toast.visible{transform:translate(-50%,0);opacity:1}.sr-only{position:absolute;width:1px;height:1px;overflow:hidden;clip:rect(0,0,0,0);white-space:nowrap}.back-button{display:none}.worker .desk{max-width:1100px}.worker .page-title{margin-bottom:28px}.worker .main{background:#f5f6f1}
@keyframes bounce{0%,60%,100%{transform:translateY(0);opacity:.55}30%{transform:translateY(-4px);opacity:1}}@keyframes appear{from{opacity:0;transform:translateY(5px)}to{opacity:1;transform:translateY(0)}}
@media(min-width:1550px){.inbox{width:330px}.details{width:280px}.chat-messages{padding-left:35px;padding-right:35px}.bubble{font-size:13px}.conversation-item{padding-top:19px;padding-bottom:19px}}
@media(max-width:1240px){.sidebar{width:195px;padding:27px 14px}.details{width:210px;padding:20px 15px}.inbox{width:255px}.topbar{padding:0 24px}#page{padding:26px 23px}.stat{padding:14px;gap:10px}.stat strong span{display:none}.stat-icon{width:35px;height:35px}.brand{font-size:21px}}
@media(max-width:1050px){.details{display:none}.inbox{width:260px}.login-story{padding:35px}.story-copy h1{font-size:45px}.sidebar{width:180px}.sidebar .brand{font-size:20px;gap:8px}.sidebar .brand img{width:30px;height:30px}.side-note{padding:15px 10px}.settings-grid{grid-template-columns:1fr}.prompt-panel{grid-column:1;grid-row:auto}.timing-panel{grid-column:1}}
@media(max-width:760px){.login{display:block;min-height:100dvh}.login-story{display:none}.login-form{min-height:100dvh;padding:35px 28px;background:#fafbf7}.mobile-brand{display:block;position:absolute;top:35px;left:28px}.login-content h2{font-size:29px}.login-content{padding-top:65px}.workspace{min-height:0}.sidebar{width:70px;padding:22px 10px}.sidebar .brand>span{display:none}.sidebar .brand{margin:0;justify-content:center}.sidebar .brand img{width:34px;height:34px}.side-section,.side-note,.nav-item>span,.side-profile>div,.side-profile>.avatar{display:none}.sidebar nav{margin-top:35px}.nav-item{padding:14px;justify-content:center}.side-profile{margin-top:auto;justify-content:center}.side-profile button{margin:auto}.topbar{height:58px;padding:0 17px}.breadcrumb{font-size:10px}.breadcrumb span{margin:0 7px}.today{display:none}.top-right{gap:0}.connection{font-size:9px}#page{padding:22px 17px 18px}.page-title{gap:13px;align-items:flex-start;margin-bottom:22px}.page-title h1{font-size:24px}.page-title p{font-size:10px;line-height:1.6}.page-title .button{font-size:0;padding:10px}.page-title .button .icon{width:18px;height:18px}.stats{gap:7px;margin-bottom:17px}.stat{padding:12px 9px;display:block}.stat-icon{display:none}.stat small{font-size:8px;line-height:1.5}.stat strong{font-size:22px}.desk{min-height:320px;border-radius:12px}.inbox{width:100%;border:0}.chat{display:none}.desk.chat-open .inbox{display:none}.desk.chat-open .chat{display:flex}.back-button{display:grid;width:24px}.chat-header{padding:16px 14px;gap:8px;height:74px}.channel-label{font-size:7px}.chat-messages{padding:0 16px 15px}.message-block{max-width:85%}.bubble{font-size:12px}.composer{margin:0 12px}.composer textarea{font-size:13px}.composer-foot{font-size:7px;padding:10px 14px 13px}.activity{padding:0 16px 9px;min-height:32px}.details{display:none}.panel{padding:20px}.settings-grid{gap:15px}.settings-actions{justify-content:space-between;flex-wrap:wrap}.settings-actions .button{width:100%}.settings-actions>span:empty{display:none}.two-fields{gap:10px}.form-stack input,.form-stack select,.form-stack textarea,.login input{font-size:16px}.worker .sidebar{display:none}.worker .topbar{height:63px}.worker .breadcrumb{font-size:0}.worker .breadcrumb:before{content:'Nexo Desk';font-size:19px;color:var(--green);font-weight:650;letter-spacing:-.7px}.worker .breadcrumb span,.worker .breadcrumb b{display:none}.worker #page{padding:22px 14px 15px}.worker .page-title h1{font-size:28px}.worker .page-title p{font-size:11px}.worker .chat-header h2{font-size:15px}.worker .chat-state{font-size:10px}.worker .message-author{font-size:10px}.worker .bubble{font-size:14px;line-height:1.7}.worker .message-time{font-size:9px}.worker .conversation-item{padding:18px 12px}.worker .conv-first strong{font-size:14px}.worker .conv-preview{font-size:12px;margin-top:9px}.worker .conv-meta{font-size:10px}.worker .status-pill{font-size:9px}.worker .composer textarea{font-size:15px}.worker .composer-foot span:first-child{font-size:0}.worker .composer-foot span:first-child:before{content:'Nexo Desk · Atención al cliente';font-size:8px}.worker .chat-open{position:fixed;inset:63px 0 0;border:0;border-radius:0;z-index:2}.worker .connection{font-size:10px}}
@media(prefers-reduced-motion:reduce){*{animation:none!important;transition:none!important}.typing i:nth-child(2){opacity:.7}.typing i:nth-child(3){opacity:.4}}
.setup-page{min-height:100dvh;background:radial-gradient(ellipse at top left,#e9f2dd,transparent 60%),#f6f8f2;padding:35px 24px;display:flex;flex-direction:column;align-items:center}.setup-page>.brand{margin-bottom:30px}.setup-card{width:100%;max-width:510px;padding:32px}.setup-card h1{font-size:28px;letter-spacing:-.8px;line-height:1.2;margin:12px 0 14px}.setup-card>p{margin-bottom:24px}.setup-card .form-stack{gap:16px}.setup-page footer{font-size:10px;color:#91a084;margin-top:25px}.account-grid{display:grid;grid-template-columns:1fr 1fr;gap:20px;align-items:start;max-width:1100px}.account-sessions{grid-column:1}.account-sessions .button{margin-top:20px}@media(max-width:760px){.account-grid{grid-template-columns:1fr;gap:15px}.account-sessions{grid-column:1}.setup-page{padding:25px 15px}.setup-card{padding:24px}.setup-card h1{font-size:25px}.top-right{gap:4px}.top-right .icon-button{width:27px}.top-right .icon-button .icon{width:18px}.account-grid .form-stack input{width:100%}}

#page>.panel{margin-top:20px}.check-label{display:flex!important;align-items:center;gap:10px}.check-label input{width:18px!important;height:18px;padding:0}.button.danger{background:#fff3ed;color:#aa4836;border:1px solid #edccbf}#worker-close-conv{margin-left:auto;font-size:11px;flex-shrink:0}

.check-label{flex-direction:row!important}
.access-agent{font-size:11px;overflow-wrap:anywhere;max-width:320px}
.account-preview-bar{position:sticky;top:0;z-index:12000;display:flex;align-items:center;justify-content:space-between;gap:12px;background:#e8edda;color:#294438;border-bottom:1px solid #cfd9c4;padding:10px 18px;font-size:12px}.account-preview .bank-overlay{top:54px}.registration-review-panel{margin-top:24px}
.chat-unread-dot{display:inline-block;flex-shrink:0;width:7px;height:7px;border-radius:50%;background:#81b86a;margin-left:9px;vertical-align:middle;box-shadow:0 0 0 3px #81b86a16}.conv-first strong{display:flex;align-items:center;min-width:0}.conversation-item:has(.chat-unread-dot) .conv-preview{font-weight:600;color:#385346}
.chat-language-tools{display:flex;gap:10px;flex-wrap:wrap;align-items:center;padding:10px 16px;border-bottom:1px solid #e7ebe4;background:#f8faf5}.chat-language-tools label{display:flex;align-items:center;gap:7px;font-size:11px;color:#526c5d}.chat-language-tools input{accent-color:#285440;width:16px;height:16px}.chat-language-tools>span{width:100%;font-size:10px;line-height:1.5;color:#809079}.message-language-note{display:block;font-size:9px;color:#899785;margin-top:6px}.translation-review small{font-size:10px;text-transform:uppercase;letter-spacing:1px;color:#748675}.translation-review p{font-size:13px;line-height:1.7;white-space:pre-wrap;overflow-wrap:anywhere;margin:10px 0 22px}.translation-spanish{background:#f0f5e8;border:1px solid #dce7d3;border-radius:14px;padding:16px}.translation-review+.button{margin-top:6px}@media(max-width:760px){.chat-language-tools{padding:9px 12px;gap:9px}.chat-language-tools label{font-size:10px}.chat-language-tools .button{font-size:10px}.chat-language-tools>span:empty{display:none}.chat-header .channel-label{display:none}}

.chat-language-tools .translation-progress{display:grid;gap:5px;min-width:180px;color:#164739}.translation-progress span{font-weight:600}.translation-progress progress{width:100%;height:7px;accent-color:#214d3f}.translation-progress small{font-size:10px;line-height:1.4;color:#72857c}.message-language-note{display:block;margin-top:6px;font-size:10px;color:#768779}.own .message-language-note{color:#667c72}

.store-picture-editor{display:grid;grid-template-columns:repeat(auto-fit,minmax(220px,1fr));gap:18px}.store-editor-picture{margin:0;display:flex;flex-direction:column;gap:12px;min-width:0}.store-editor-picture img{width:100%;aspect-ratio:16/9;object-fit:contain;background:#173b32;border-radius:12px}.store-editor-picture>div{display:flex;flex-wrap:wrap;gap:8px}